DUIK stucked on languages choice screen

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shouclak
Posts: 2
Joined: Fri Jan 17, 2020 4:21 pm

DUIK stucked on languages choice screen

Post by shouclak » Fri Jan 17, 2020 4:29 pm

Hi,
I have installed DUIK Bassel 2 (16.2.4). I'm on Windows 10 and AE CC 2019 16.1.2.
When I start the script, the language panel shows up, I chose whatever language and DUIK won't open after this...
It's stuck on languages choice screen.

Help me !
Étienne

User avatar
Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Fri Jan 17, 2020 6:46 pm

Hi,

First, I'd advise you to update After Effects to the latest version (which is 16.1.3 for CC2019, if you don't want to get 2020 yet).

If you still have the issue, follow this procedure:
https://duik-docs.rainboxlab.org/instal ... stall-duik

And first, choose English to see if it works (you'll be able to change the language later)

Let me know if you still need help after these steps.

shouclak
Posts: 2
Joined: Fri Jan 17, 2020 4:21 pm

Re: DUIK stucked on languages choice screen

Post by shouclak » Tue Feb 04, 2020 7:02 pm

Hi, I've updated to CC 2020 and It worked only 2 days...
I've unistall Duik and reinitialise everything.
It's still stuck on Language screen !
I chose every language and it's not working...

Help me,
Étienne

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Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Fri Feb 07, 2020 4:22 pm

Thats very strange.

Can you enable javascript debugging in the preferences of After Effects, and post a screenshot of any error/window shown when you try to start Duik?

vendettarev
Posts: 3
Joined: Sun Oct 25, 2020 7:46 pm

Re: DUIK stucked on languages choice screen

Post by vendettarev » Sun Oct 25, 2020 7:52 pm

i'm having the same issue, i have the latest after effects version and the latest duik bassel 2 version too, i tried to disable the "Allow script to write " but i didn't get the "re-initialize duik bassel " message.
i enabled the debugging check box but no error or any message were found. it's just stuck on the language page and i couldn't pass that.
something to mention that it didn't choose English first even though after effects is on English language " support Arabic"

Thank you

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Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Mon Oct 26, 2020 6:08 am

In your documents folder you may find a "Duik Bassel.2" subfolder, try to remove that, make sure you still have the javascript debugging enabled, restart After Effects and open Duik, and try to select a language.

Let me know if it works or of any error message. If you don't have any error, can you post a screenshot of the Duik panel to see if it looks right?
thanks!

vendettarev
Posts: 3
Joined: Sun Oct 25, 2020 7:46 pm

Re: DUIK stucked on languages choice screen

Post by vendettarev » Wed Oct 28, 2020 12:26 am

thank you so much for your reply,
In your documents folder you may find a "Duik Bassel.2" subfolder, try to remove that, make sure you still have the javascript debugging enabled, restart After Effects and open Duik, and try to select a language.
i did that and i used the uninstall duik bassel script to uninstall but still i'm stuck on the language selection page and i can't bypass it, no error and nothing appears, it's just stuck

Image

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Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Thu Oct 29, 2020 4:12 pm

That's very strange, don't you have any error when you click on the OK button?
Even with javascript debugging activated?

Is the button highlighted/reacts to the mouse when you hover it/click or is everything frozen?

vendettarev
Posts: 3
Joined: Sun Oct 25, 2020 7:46 pm

Re: DUIK stucked on languages choice screen

Post by vendettarev » Sat Oct 31, 2020 8:20 am

no nothing happen, i can change the language, the OK button highlight to blue but when i press it nothing happen at all, i'm not sure why this is happening maybe because of the language i use "English support Arabic" version of after effects.
i had problems with duik on my other computer but after the latest update of after effects, the script worked perfectly

thank you for your time and help

User avatar
Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Sun Nov 01, 2020 6:11 pm

I can't find what's wrong...

In your documenets Folder, you should find a "Duik Bassel.2" subfolder, and in there, there should be a file called "Duik_debug_log.txt"
Can you copy and paste its content here?

Also, try to open the file called "Duik Bassel.2_settings.json", and overwrite all its content with this:

Code: Select all

{
    "duikVersion": "16.2.21",
    "uiMode": 0,
    "debug": false,
    "checkUpdatesAtStartup": true,
    "currentPanel": 0,
    "updateCheckDate": 1604253842381,
    "showWelcomeScreen": true,
    "scriptFile": "/c/Program%20Files/Adobe/Adobe%20After%20Effects%20(Beta)/Support%20Files/Scripts/ScriptUI%20Panels/duik_required/Duik16_init.jsxinc",
    "currentRiggingPanel": 0,
    "locatorExtractUsingMP": true,
    "controllerSizeHint": 0,
    "controllerSize": 100,
    "controllerNull": false,
    "controllerColor": "EC1818",
    "controllerDraft": false,
    "controllerExtractUsingMP": true,
    "autorigBakeStructures": true,
    "autorigTailIK": 1,
    "ik3Layer": false,
    "motionTrailColorMode": 0,
    "motionTrailColor": "EC1818",
    "easePresets": [
        "Presets",
        "25/75 | 0/0",
        "75/25 | 0/0",
        "33/33 | 0/0",
        "33/66 | 0/0",
        "66/33 | 0/0",
        "50/50 | 0/0",
        "80/80 | 0/0"
    ],
    "structureSizeHint": 0,
    "structureSize": 100,
    "structureColor": "EC1818",
    "structureLinkPaths": false,
    "structureLinkPins": false,
    "structureLinkLayers": false,
    "boneSizeHint": 0,
    "boneSize": 100,
    "boneColor": "EC1818",
    "news": {
        "lastCheck": 1604253843199
    },
    "language": "en",
    "notesFile": "~/Documents/Duik_notes.txt"
}
We'll see if that fixes the issue

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