DUIK stucked on languages choice screen

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Frays
Posts: 4
Joined: Mon Nov 09, 2020 8:09 am

Re: DUIK stucked on languages choice screen

Post by Frays » Mon Nov 09, 2020 8:37 am

Same problem here :(
I´m using an Imac i5e with Catalina (10.15.7) anad After Effects cc2020.
This is what there is in the file "Duik_debug_log.txt"

Code: Select all

[Fri Oct 30 2020 12:34:18 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 12:39:25 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 12:44:39 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 12:45:15 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 12:47:48 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 12:51:45 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 12:56:26 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 13:08:20 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 13:27:34 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 13:28:39 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Oct 30 2020 13:49:29 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 02 2020 09:05:34 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 02 2020 09:15:57 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Tue Nov 03 2020 09:07:20 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Tue Nov 03 2020 09:50:11 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Tue Nov 03 2020 10:14:31 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Wed Nov 04 2020 09:41:35 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Wed Nov 04 2020 09:47:38 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Wed Nov 04 2020 11:14:23 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Wed Nov 04 2020 11:19:02 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Wed Nov 04 2020 11:21:18 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Thu Nov 05 2020 09:07:47 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Thu Nov 05 2020 13:11:52 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Nov 06 2020 11:12:37 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Nov 06 2020 11:24:01 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Fri Nov 06 2020 11:43:27 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 09 2020 09:05:36 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 09 2020 09:15:17 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 09 2020 09:29:11 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 09 2020 09:31:44 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 09 2020 09:32:39 GMT+0100] || Debug info || 
=========== NEW LOG =============
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[Mon Nov 09 2020 09:34:00 GMT+0100] || Debug info || 
=========== NEW LOG =============
=================================
Also, I don´t know where the file "Duik Bassel.2_settings.json" is.
Many thanks for your time and best regards.

User avatar
Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Tue Nov 10, 2020 5:04 pm

The settings file is just next to the debug log. If it isn't you can create it and paste the content from here, that may fix the issue. Let me know!

nashsh
Posts: 2
Joined: Thu Nov 12, 2020 6:34 am

Re: DUIK stucked on languages choice screen

Post by nashsh » Thu Nov 12, 2020 6:42 am

I have the same problem.

I can't find this file."Duik Bassel.2_settings.json"

All language items do not respond when the 'ok' button is pressed.
There is no error message at the beginning.

Help me.


Check the attached photo. please
Attachments
error_2.PNG
error_2.PNG (8.4 KiB) Viewed 482 times
error_1.PNG
error_1.PNG (13.13 KiB) Viewed 482 times

User avatar
Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Thu Nov 12, 2020 8:21 am

As I said before, can someone try to create the file, using the content I've provided, to see if it fixes the issue?

Frays
Posts: 4
Joined: Mon Nov 09, 2020 8:09 am

Re: DUIK stucked on languages choice screen

Post by Frays » Mon Nov 16, 2020 9:29 am

Hi and many thanks for your answers!
Problem solved but not at all.
I had to create the file "Duik Bassel.2_settings.json" and now when I start AE cc2020 with english (international) language, one error screen appears with the text:
"unable to execute script at line 314. p is undefined". And Duik panel is empty. (This screen only appears when I install Duik or try to "run script".
Both options on "Application Scripting" in preferences panel are checked.

I tried to re-install After Effects with Spanish language and this error didn´t appear and Duik works perfectly :s
Last edited by Frays on Mon Nov 16, 2020 11:02 am, edited 1 time in total.

Frays
Posts: 4
Joined: Mon Nov 09, 2020 8:09 am

Re: DUIK stucked on languages choice screen

Post by Frays » Mon Nov 16, 2020 9:50 am

To be more specific,
The error´s screen appears after create the file "Duik Bassel.2_settings.json" and when I try to run or install script UI panel.
Before to create that file the problem with the language panel stucked still happen.

User avatar
Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Tue Nov 17, 2020 6:08 pm

All of this is very strange.... I suspect for some reason Duik can't write properly the settings it needs to store...

Are you on Win or Mac, and what version of Ae is it?

Frays
Posts: 4
Joined: Mon Nov 09, 2020 8:09 am

Re: DUIK stucked on languages choice screen

Post by Frays » Wed Nov 18, 2020 8:21 am

Hi !
I am on macOs Catalina (10.15.7) and After Effects cc2020 (17.1.1)
I tried to re-install AE with Spanish language after research on google something about "unable to execute script at line 314. p is undefined" and check that is something about the language.
But I didn´t try to install in other languages because I am use to work with AE in English.
Thanks !

User avatar
Duduf
Posts: 883
Joined: Mon Jun 20, 2016 2:59 pm

Re: DUIK stucked on languages choice screen

Post by Duduf » Wed Nov 18, 2020 2:19 pm

Thanks!

I'm investigating this and a few other strange issues, I hope all of these will be fixed soon. Your feedback helps a lot, so thank you very much!

nashsh
Posts: 2
Joined: Thu Nov 12, 2020 6:34 am

Re: DUIK stucked on languages choice screen

Post by nashsh » Thu Nov 19, 2020 4:42 am

me...too....

window10

after effects version 17.5.0

duik v 16.2.23

um.. If you start the executable language of 'after effects' in a language other than English, there is no error.

When the starting language is English, it stops at the choice of the language of Duik bassel2.

When you create and force the file 'Duik Bassel.2_settings.json' you will see the error message "unable to expute script at line 314. p is undefined".

I think it is the same error as the article written above.

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